Privacy Policy
Effective Date: 25 April 2026
1. Introduction
Welcome to RM Transfers (trading as Airport Transfers Liverpool). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you make a booking, contact us, or otherwise interact with our services. This includes:
- Name and contact details (phone number, email address)
- Pickup and drop-off addresses
- Flight details and travel itineraries
- Special requirements or notes provided during booking
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your booking requests
- Communicate with you regarding your transfer (e.g., driver details, confirmations)
- Improve our services and website experience
- Comply with legal obligations and our local council licensing requirements
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With our drivers to facilitate your scheduled transfer
- With regulatory authorities if required by law or local private hire licensing regulations
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise these rights, please contact us.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
RM Transfers
42 Jamaica Street
Liverpool, L1 0AF